- Mac Will Not Upgrade To Catalina
- Mac Not Upgrading To Catalina
- My Macbook Pro Will Not Update To Catalina
- Mac Will Not Update To Catalina
Does your iMac, Mac Pro, MacBook Air, MacBook Pro, or MacBook stuck on login screen after update to Big Sur, Catalina, Mojave or High Sierra? That Mac won’t boot is not a new issue but still a tough call for ordinary users to fix it. Well, this article will walk you through the solutions to solve “Mac stuck on boot screen after Big Sur. While the upgrade process to Catalina is fairly straightforward — you’ll find the update in Apple’s Mac App Store — some users have reported issues with being able to download the update.
Apple’s latest macOS, Catalina, has just been released to the public last October 7, 2019 and you can now install it on your Mac, as long as your device meets the hardware requirements. First revealed during the WWDC 2019 conference in San Jose, California, macOS Catalina introduces some new exciting features and functionalities.
As we say goodbye to iTunes, macOS Catalina brings in new apps and features to the table, including Apple Music, Podcasts Books, and TV. Another major feature is Sidecar, which can turn your iPad into another display. For ordinary users, this means getting a secondary display for free. For developers, on the other hand, this secondary screen can be used as a drawing tablet using supported apps.
With the release of macOS Catalina 10.15, a lot of Mac users are enthusiastic to install the newest Mac operating system. Just like the previous versions of macOS, some were able to upgrade without a hitch, but several users encountered various issues during downloading and installation of the update.
Some users experienced slow downloading of the update, while others got error messages when installing Catalina, including:
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- Storage system verify or repair failed
- This copy of the Install application can’t be verified. It may have been corrupted or tampered with during downloading.
- An error occurred while preparing the installation. Try running again.
- Copy of install macOS application is damaged and can’t be used to install macOS.
- There is not enough free space on the selected volume.
This guide will give you a detailed rundown of the most common macOS Catalina installation and update errors encountered by Mac users when upgrading or installing macOS Catalina, along with the instructions on how to deal with these hiccups.
Why macOS Catalina Won’t Install
Various problems can occur during the installation of macOS Catalina. If the installation won’t start, seems to freeze midway , or never seems to complete, then it means that there must be something wrong somewhere.
The first main reason why users can’t install macOS Catalina is compatibility problem. If your Mac doesn’t support macOS Catalina, you won’t be able to proceed with the installation. You need a fairly recent Mac to be able to run macOS Catalina. Here are the Mac models that support the newest macOS:
- MacBook (2015) and later
- MacBook Air (2012) and later
- MacBook Pro (2012) and later
- Mac Mini (2012) and later
- iMac (2012) and later
- iMac Pro (2017) and later
- Mac Pro (2013) and later
If your device is not on this list, then you’re sure to run into problems when installing Catalina.
Another thing you need to check before installation is your available storage space. You will need around 6.5 GB just to download the installer. Once you’ve downloaded it, the amount of space you will need during the installation depends on whether you’re doing a clean install or an upgrade.
A clean install will eat up around 20 GB of storage. On top of that, you have to make room for apps, user data, and user updates. An upgrade install, on the other hand, will only take up 6.5 GB of space for the installer, plus some installation files that the installer will copy to your startup drive.
If you’re tight on storage space, you should consider removing unneeded apps and files on your Mac. You can uninstall the apps one by one, and delete cache files and data using Mac repair app. Make sure you have at least 25 GB of free space to be able to install macOS Catalina successfully.
Aside from compatibility issues and insufficient storage, poor internet connection, incomplete or corrupted installation files, hard disk problems, and faulty software can also cause issues during the installation of macOS Catalina.
Installation Checklist for macOS Catalina
Before proceeding with the installation, it is necessary to spend some time ticking off the checklist below. These steps will not only prevent errors from happening, but also ensure that your data remains safe in case something goes wrong.
- Back up your Mac, especially your iTunes media library since Catalina will no longer have iTunes.
- Take note of the 32-bit apps on your Mac . You will need to update them to the 64-bit version after upgrading, or find an alternative for them.
- Delete old Install macOS files from your Applications folder. These old macOS installation files may cause error during the upgrade.
- Remove all external drives and accessories.
- Plug in your Mac’s power adapter.
- Connect to a stable Wi-Fi network.
Once you’ve completed these steps, you can now proceed with the upgrade.
How to Upgrade to macOS Catalina
The easiest way to download and install macOS Catalina is through the App Store on your Mac. Just open the App Store and search for macOS Catalina. Click the install button to start downloading, then click Continue.
You can also visit the macOS Catalina website and download the installer from there. The installer will be downloaded to the Applications folder on your Mac. Once downloaded, the installer will open by itself. Just follow the onscreen instructions to proceed with the installation. You might be asked to log in using your admin username and password during the process.
As long as your device is compatible with Catalina and you’ve followed the instructions, you’ll be able to successfully install the new macOS on your Mac. But if you encounter any error during the download or installation, refer to our guide below to sort out the issue.
How to Fix Common Download Errors for macOS Catalina
Downloading the installer is the first step of the installation process. The installer takes up 6.5GB of storage, but you will need more space to be able to run the new macOS smoothly. If you have Automatic Updates enabled, the installer might already be downloaded on your device.
If the installer has not yet been downloaded, go to the Apple menu > System Preferences > Software Update to download Catalina.
If the downloading process gets stuck or is taking a long time to complete, here’s what you can do:
- Go to the Apple Server status website and check if the macOS Software Update‘s button is green. If not, then there’s probably some issues with the website, so you might need to try upgrading some other time.
- If the macOS Software Update is green, but you’re still having download problems, check your internet connection. Consider switching to a wired internet connection if possible.
- If the download is stuck for a long time, cancel it by clicking the X button.
- Switch to a different DNS server and retry the download again.
It might take a few attempts for the downloading to be successful, especially in the early days of the release of the update.
How to Fix Errors When Preparing for the Installation of macOS Catalina
Once you have successfully downloaded the installer to your device, the system then prepares your Mac for the installation process. There are users who encountered errors during this stage and came across the Error occurred preparing the installation. Try running the applicationagain message.
The first thing you need to do when you encounter this error is to reboot your Mac. You might need to restart your system a couple of times to deal with this problem. If the error doesn’t go away after rebooting, here are some steps you can try:
Check Your Mac’s System Date and Time.
An incorrect system time usually gets in the way of a lot of system processes, including updates. To make sure your Mac’s date and time are correct, follow the instructions below:
- Go to the Apple menu > System Preferences > Date & Time.
- Tick off Set Date and Time Automatically.
- If the option is already checked, uncheck it then reboot your Mac.
- Go back to the Date and Time panel and check the option again.
- Next, try re-installing macOS Catalina.
Re-Download the Installer.
If the step above did not work, you might have to delete the macOS Catalina installer on your Applications folder. Find the Install macOS file in the Applications folder and move it to the Trash. Empty the Trash and reboot. Once your Mac restarts, try downloading the installer and then run the install process again.
Delete the Installinfo.plist File.
If you encounter the Copy of install macOS application is damaged and cant be used to install macOS error during the preparation of the installation, the best workaround is to delete the installinfo.plist from the installer package, then try re-installing.
To delete the installinfo.plist file, check out the steps below:
Mac Will Not Upgrade To Catalina
- Go to the Applications folder and look for the installer package for macOS Catalina. It is usually named Install macOS.
- Right-click on the file and select Show Package Contents.
- Click on Contents > SharedSupport.
- Delete the Installlnfo.plist inside the folder.
- Type in your admin password to confirm the action.
- Click on the installer to run it again.
How to Fix Catalina Installation Errors on Mac
After preparing your Mac, the system then proceeds to the installation process. There are different errors you might encounter at this stage, so you need to take note of the error message and at which stage it happened.
Here are some of the errors you may encounter during the installation process.
Stuck at Setting Up Screen
When you’ve been stuck with the Setting up your Mac message for several hours or you encounter the dreaded spinning wheel, the best way to deal with this is to restart your device. Press the power button to shut down your Mac, then press it again to reboot.
Storage Space Problems
If you failed to optimize your storage space before the installation, you might come across errors related to insufficient storage space. You might see the macOS Could not be installed, the target disk is too small message or the There is not enough free space on the selected volume error.
This happens because you do not have enough space on your Mac. Free up some storage first before proceeding with the installation. You might need around 20GB to 25GB of space for macOS Catalina to run efficiently on your Mac.
Network Access Error
If you see a Code=551 error anytime during the installation process, you need to check your network settings. This error happens to devices with overactive firewall or those installed with third-party security software, such as VPN and antivirus. If this happens, disable this software first before trying to reinstall macOS Catalina.
Installation Doesn’t Complete
Sometimes, your Mac gets stuck with the x minutes remaining screen during the installation. When you encounter this problem, click the X button to exit the installation process and check your console logs. It is possible that your user account is corrupted, preventing your system from completing the installation process.
The only way to deal with this is to create another admin user account and install macOS Catalina using that account.
Mac Fails to Start After Update
You might think that everything is over once you finish the installation process and your Mac restarts. But sometimes, errors can still happen even after the installation has been completed. Some users reported getting stuck with a black screen, while others encounter the spinning wheel during the restart following the update.
This error is usually caused by incompatible or corrupted kext files. Kext or Kernel Extension files are the drivers for macOS. To check whether kext files are causing the error, move all of them out of your Extensions folder before rebooting your Mac.
To move your kext files, follow the steps below:
- Boot your Mac into Safe Mode by holding down the Shift key until you see the Apple logo.
- Open Terminal under the Utilities folder, then copy-paste the following command:
mkdir ~/Extensions-Backup && sudo mv /Library/Extensions/* ~/Extensions-Backup/
Once done, restart your Mac in normal mode and see if it goes through.
If All Else Fails, Do a Fresh Install.
If you’re still having issues despite following the guide above, you may need to do a fresh install of macOS Catalina. To do this:
- Shut down your Mac.
- Press Power + Command + R keys to bring up the macOS Utilities screen .
- Click Reinstall macOS.
- Select Disk Utility > Erase HDD.
- Install the macOS Catalina from here.
Remember that erasing your HDD will delete all of your files and settings, so make sure you have a backup before doing a fresh install. This should hopefully take care of common macOS Catalina installation problems.
macOS 10.15, also known as macOS Catalina, is Mac’s most recent—next-generation—operating system. Apple’s macOS Catalina comes with more to offer compared to its predecessors. A few of this operating system’s features include experience-dedicated apps for podcasts, TV, and music. The best part about this OS is that upgrading is easy and free for all Mac users.
Mac Not Upgrading To Catalina
Before getting started, you first have to check if your Mac meets Catalina’s hardware requirements so you can proceed to install it. Here is a list of Mac devices and models compatible with macOS Catalina:
- MacBook 2015 and later
- MacBook Air 2012 or later
- MacBook Pro 2012 or later
- Mac Mini 2012 or later
- iMac 2012 or later
- iMac Pro 2017 or later
- Mac Pro 2013 or later
You can follow these steps to find out the kind of Mac you have:
- Navigate to the Apple menu.
- Select About This Mac.
- The Overview tab will display your Mac from the Overview tab.
Important Information About macOS Catalina
In macOS Catalina, Apple no longer supports any 32-bit apps. Therefore, any apps on your Mac that have not been updated from 32-bit to 64-bit will not function on this OS.
To identify the 32-bit apps on your Mac, follow these steps:
- On your screen’s top left corner, click on the Apple icon.
- Select About This Mac.
- At the bottom of the window, click on the button labeled System Report.
- On the window’s left side, click on Applications (under the Software section).
- A list of applications will populate.
- To find the 64-bitcolumn,move to the right using your cursor. Any 32-bit apps will have No listed in this column.
Before you can upgrade to macOS Catalina, there a few things you have to sort out first, such as:
- Confirmation of your Mac’s compatibility for macOS Catalina.
- Creation of a Time Machine backup.
- Ensuring your Mac has sufficient storage to download, install, and upgrade to macOS Catalina.
Creating a Time Machine Backup
Before upgrading to macOS Catalina, it is crucial to create a Time Machine backup. The reason for the backup is a safety measure for when you find your Mac to be incompatible with the Catalina OS, which means you can erase the upgrade and restore it using the backup you created.
Creating a backup whether upgrading or downgrading your Mac is not only a good idea, but also imperative. Unless you would not mind losing everything, we highly recommend creating a Time Machine backup before upgrading to macOS Catalina. Without the backup, it would take a lot of time to restore your system to its previous OS. You would have to download each program, plug-in, and driver once more.
Follow these steps to format an external hard drive for macOS:
- Start Disk Utility, which you can find by navigating to Applications > Utilities > Disk Utility.
- Choose the hard drive device and then click on Erase (if initiated, the process is irreversible)
- Choose a name for your drive (e.g., My Backup) and select the format: Mac OS Extended (Journaled), then click on Erase.
Follow these steps to create a Time Machine backup drive:
- Start Time Machine and click on Select Disk.
- Connect a drive (reformatted or empty).
- Select the drive you have just connected (e.g., My Backup) and click on Use Disk.
- Click on the Backup taskbar icon and then select Backup Now.
Downloading macOS Catalina
The upgrade to the macOS Catalina process involves two steps: backup and installation. After you have created a backup, the next step is visiting the App Store to download the macOS installer. Depending on your internet speed, the download may take some time. Upon completing the download, you can install the macOS Catalina app that you can find in your Applications folder.
My Macbook Pro Will Not Update To Catalina
Storage Space Required for the Download
Mac Will Not Update To Catalina
macOS Catalina needs storage of 12.5GB to 18GB for upgrading. Therefore, if you have insufficient space on your Mac, you can make a backup of some files then delete them from your system to avail the storage required.
Upgrading from Mac OS X Older Versions
Any older versions of Mac OS X 10.7-10.10 have to first upgrade to Mac OS X El Capitan 10.11 version before upgrading to macOS Catalina, which you can download from Apple’s Catalina download page.
To do this, follow these steps:
- Launch the System Preferences menu, and thenselect Software Update.
- Click on the Download or Upgrade Now button to begin the download of the Catalina installer.
Installing macOS Catalina
Follow these steps to install macOS Catalina:
- After completion of the macOS Catalina installation app download, the installer will automatically launch itself. If not, go to your Mac’s Applications folder and double click the Install macOS Catalina app.
- Follow the instructions that appear on-screen to finish the upgrade and start using the OS.
- Select an external drive to create an external drive for macOS or an internal drive to upgrade the Mac when prompted.
macOS Catalina’s New Features
Follow these steps to complete installing macOS Catalina’s new features:
- After macOS Catalina installs, your Mac will restart.
- After it has started, click on the Apple icon and select About This Mac to view the Catalina OS version.